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Why do small businesses need a CRM Solution?

Investing in a small business CRM can give your growing business visibility and deliver a better customer experience. Startups and growing business firms can build a loyal customer base by providing personalized service. CRM software is a must-have tool for small businesses as it will increase sales figures, enhance team collaboration, and get crucial tasks done on time.

Struggling to Grow? You're Not Alone.

Every industry faces its own set of challenges—but the impact is the same: lost time, lost customers, and lost revenue.

Professional Open Source

  • Up to 30% increase in lead conversions through smart automation

  • Save 10+ hours/week per team member with streamlined processes

  • Modular pricing — pay only for what you need as you scale

  • Cloud-based and mobile-ready for field teams and hybrid work

      Small and Medium Business Image

      Fully Managed application / operations Support


      Take the stress out of managing your CRM with our Fully Managed Application and Operations Support. We handle all the technical aspects—system updates, performance monitoring, backups, and security—so your CRM is always running efficiently and securely.

      Whether you're a small team or scaling rapidly, our proactive support ensures minimal downtime and maximum reliability. Focus on growing your business while we keep your CRM optimized, updated, and hassle-free.

      Ad hoc Support


      Need help without a long-term commitment? Our Ad Hoc Support gives you flexible, on-demand access to CRM experts—whenever you need troubleshooting, configuration changes, or quick customizations.

      Ideal for small tasks or urgent fixes, this support option lets you stay agile without the overhead of a full service plan. Pay only for the help you need, exactly when you need it.

      Training


      Empower your team with expert-led CRM training tailored to your business needs. We offer hands-on sessions covering everything from basic navigation to advanced features like automation, reporting, and customization.

      Whether you are onboarding new users or upskilling existing staff, our training ensures your team gets the most out of your CRM—boosting productivity, adoption, and confidence across departments.

      Development – Reports / Integrations


      Customize your CRM with powerful reports and seamless integrations tailored to your workflows. Our development team builds advanced dashboards, custom reports, and automated processes that turn your CRM into a decision-making engine.

      Need to connect with third-party apps, ERP systems, or external tools?

      We design and implement secure, scalable integrations that keep your data in sync and your operations running smoothly.

      OUR EXPERTISE AND ASSOCIATIONS

      Share in our success. Grow your business with the experience of an industry leader. Our world-class ecosystem of tools helps you innovate and excel.

      3CX Partner
      SAP Partner
      Reseller Partner
      Vtiger Partner

      WHY CHOOSE US

      Who We Are

      Our Consultants Have More Than 20+ Years Of Consulting Experience In Their Respective Domains

      With over two decades of expertise in their respective domains, our principal consultants possess a deep understanding of the complexities and challenges that businesses face.

      70%
      Top Line Growth

      Our solutions have helped more than 2/3 of our customers grow business Top Line

      90%
      Bottom Line Improvements

      Our solutions have helped nearly all our customers improve their business bottom line

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      CONTACT US

      Head Office
      Australia
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      Our Location

      U209, 111 Overton Road, Williams Landing, VIC 3207, Australia

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      Phone Number

      1300 772 824

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      Email Address

      info@katalystcs.com

      Office
      India
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      Address

      156A-Orange City park, Kamtee Road, Yerkheda, Nagpur, 441002 (M.H.), India

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      Phone Number

      1300 772 824

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      Email Address

      info@katalystcs.com

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