Network managed services encompass a range of services aimed at efficiently managing and maintaining an organization's network infrastructure. These services are often outsourced to specialised providers like us to ensure optimal network performance, security, and reliability. The specific offerings can vary but here are some common services included in network managed services
Network monitoring, Network security, Training
These services collectively aim to ensure that an organization's network is secure, efficient, and aligned with business goals. Outsourcing network management allows businesses to focus on their core activities while relying on experts to maintain a robust and reliable network infrastructure
Depending on the specific needs of a client, a combination of these services may be offered as part of a comprehensive network managed services portfolio.
-
Network Monitoring
-
Network Configuration and Management
-
Network Troubleshooting and Support
-
Network Security
-
NOC (Network Operations Centre)
-
SOC (Security Operations Centre)
-
SIEM (Security Information and Event Management)
-
vCISO (Virtual Chief Information Security Officer)
Network Monitoring
Continuous tracking and analysis of network performance, devices, and traffic to identify issues and ensure optimal functionality. We provide network monitoring using advanced tools to detect anomalies, unauthorized access, and performance bottlenecks. Alerts are generated in real-time, allowing proactive issue resolution
Network Configuration and Management
Configuration, optimization, and management of network devices to ensure proper functioning and alignment with business requirements. We oversee the configuration of routers and switches, implements Quality of Service (QoS) policies for traffic prioritization, and conducts regular audits to ensure configurations align with security best practices.
Network Troubleshooting and Support
Rapid identification and resolution of network issues, along with ongoing support to address user concerns or technical problems. We provide dedicated network management helpdesk to address user-reported network issues promptly. We use advanced diagnostic tools for efficient troubleshooting and follow established incident management processes.
Performance Optimization
Activities aimed at maximizing network efficiency, including bandwidth management, traffic analysis, and performance tuning. Our dedicated network engineers analyses network traffic patterns, identifies bandwidth-intensive applications, and implements policies for efficient bandwidth usage. They continuously monitor and optimize network performance to ensure smooth operations.
Network Security
Monitoring laid down measures to protect the network from unauthorized access, cyber threats, and data breaches. We help maintain and manage firewalls, intrusion detection/prevention systems, and conducts regular security audits. We assist with deployment and management of VPNs to secure remote access, ensuring a robust defence against cyber threats.
Learn Our Implementation Process
Discovery
Consolidate systems and applications to reduce operating expenses
Assessment
Tune and automate systems and applications to improve applications performance, scalability and reliability
Analysis
Deliver new applications and services rapidly to meet changing business needs
Recommendation
Enable fast, secure and integrated business enviroments
